Facebook Update – January 2018 #CloserTogether and What it means for Businesses


On 11th January, Facebook and more specifically Mark Zuckerberg released a statement announcing their plans for 2018.

One of our big focus areas for 2018 is making sure the time we all spend on Facebook is time well spent.We built…

Posted by Mark Zuckerberg on Thursday, January 11, 2018

Over the next few months, Facebook will be making updates to ranking so people have more opportunities to interact with the people they care about.

Facebook’s mission for users to have a deeper, more meaningful interactions with people they care about. The facebook feed uses a process called ranking, this determines what areas of your feed and in what order, based on what they think you’d be interested from the algorithm information they’ve collected.

A like, comment or share is one sign that a post matters to a user, this mean the post you are likely to interest with generally gets a higher ranking score.

Mark Zuckerberg states that ‘You’ll see less public content like posts from businesses, brands, and media. And the public content you see more will be held to the same standard — it should encourage meaningful interactions between people.’

The new Facebook newsfeed update means that person to person interaction will be more valuable than person to page. Connections to people in your network will get a bigger boost, meaning you’ll be seeing their content more often.

Over time Facebook believes that people will see more posts from people they are connected to and less content from publishers (pages). They also believe that people overall people will spend less time on facebook but their goal is that the time people do spend on the platform will be improved.

So what does this means for Facebook Business Pages / Publishers?

Pages may see their reach, video watch time and referral traffic decrease. The impact will vary from Page to Page, driven by factors including the type of content they produce and how people interact with it. Pages making posts that people generally don’t react to or comment on could see the biggest decreases in distribution. Pages whose posts prompt conversations between friends will see less of an effect.

How to avoid a decrease in reach?

Page posts that generate conversation between people will show higher in News Feed. For example, live videos often lead to discussion among viewers on Facebook – in fact, live videos on average get six times as many interactions as regular videos. Local businesses connect with their communities by posting relevant updates and creating events.


How to beat the Facebook Algorithm?

– Use compelling headlines
– Avoid overly promotional content
– Try new things (live video)
– Long video content, directly uploaded to facebook
– Use facebooks publishing tools (audience optimisation)
– Authentic communication – genuine stories)
– Link posts
– Refer to trending topics (timely posts are ranked better)
complete your user profile.

What the Facebook algorithm dislikes:

– Clickbait
– Like baiting
– Post that includes spamming links
– Repeated posts
– Text only updates
– Frequently hidden posts
– Posts that ask for comments, likes or shares
– Overly promoted content

Facebook considers baiting sort of content to be less meaningful and they are going to demote these sorts of posts in the News Feed. Examples of engagement baiting are:
– Vote baiting
– React baiting
– Share baiting
– Tag baiting
– Comment baiting

Conclusion

Publishers and brands are the losers.

Don’t panic & stop using your Facebook page, keep an eye on your Facebook engagement over the next few months to see if you notice a difference in your reach if so you need to rethink and re-evaluate your social media strategy. – Get in touch with Collab Media and we can assist with this.

Don’t fully invest all your social media time on Facebook, remember there are other social media platforms out there, cross-promote and use a variety of marketing tools for each one.

Business Goals for 2017 Social Media Marketing

Have you got a social media strategy for your business for 2017, if not keep reading to find out what discovery paths that matter in social media marketing that help customers find the right business online.


SEARCH. The search path occurs when the customer is “searching” for a company, product, or service. The search path is the province of SEO (Search Engine Optimization), largely on Google but also on sites such as Yelp or Amazon that work via “keywords” to help customers find stuff that they want. AdWords advertising is also helpful in this path.

REVIEW / RECOMMEND / TRUST| These paths are based on “trust indicators.” In it, the customer already has created a list of vendors that they might use, but he is researching “whom to trust.” In this path, a customer might use the “reviews” and/or “stars” on Google or even Facebook reviews as “trust indicators” to predict which business are good (or bad)

EWOM (electronic word of mouth) / SHARE / VIRAL|

For Example: ‘Yum! Our food was great, lets take a picture of the meal & upload it on Instagram and tag #foodporn) The share path occurs when a customer loves the product, service, or experience enough to “share” it on social media – be that via electronic word of mouth, a share on his or her Facebook page, a “selfie” on Instagram, or a viral video on YouTube.

INTERRUPT | Interrupt marketing occurs when you want to watch a YouTube video but before you can watch it, you have to view an annoying ad, or when you get a spam email. An interrupt path is largely used in advertising and largely used to “push” products that people aren’t proactively looking for.
BROWSE. The browse path is all about getting your message adjacent to what a person is reading or viewing on the Internet. In it, you’re looking for something, reading something, or watching something, and alongside comes something else. For example, you go to YouTube to look up ‘Jeremy Clarkson,” and in the suggested videos at the end is a video for Amazon Prime. Or you see The Grand Tour trailer videos suggested at the right of the screen. You’re not proactively looking it, but you see their information as you “browse” for related content on sites like YouTube, Facebook, or blogs.

AVOID SOCIAL MEDIA GUILT: YOU CAN’T (AND SHOULDN’T) USE EVERY NETWORK

All of these paths can come into play in an effective social media marketing strategy. In an overhyped online world many businesses feel like they “must” be on Twitter, or they “must” have a presence on all social media platforms. Social media guilt, however, is to be avoided: if you define a clear business value proposition, know where your customers are, and establish clear goals and KPIs (Key Performance Indicators), you’ll be able to focus on those social platforms that really help you and ignore the ones that are just hype.

WE currently have 20% off all our services, so grab a bargain while you can and get on top of your social media for your business. More information HERE